Role & responsibilities Receive inbound calls from patients, doctors, healthcare providers: respond to inquiries about tests, services, preparations, pricing, sample collection, etc. Make outbound calls: followups, appoin...

Proper Communication & Issue Queries:Maintaining Empathy with Customers over voice and written platform.Greeting & Listening to Customer Grievances.Handling Issues with Importance on Customer.Tagging calls appropriate...

Role & responsibilities Manipal Hospital, Kharadi, is looking for a service-oriented Call Center Executive to manage all telephonic interactions with our patients and visitors. The successful candidate will act as the vo...

Experience: 3-5 years of experience in a call centre or customer service role. Proven track record of handling inbound and outbound calls in a professional manner. Experience in logging user issues and accurately documenti...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats with empathy and professionalism.Provide accurate information to customers regarding products/services offered by the company.Resolve custome...